Pricing policy

Public pricing posture without invented list prices

The brochure describes pricing posture and funding rules that are already locked in repo policy, but it does not invent unsupported public list prices.

Funding rules

Audit engagements are fixed fee and 100% prepaid.
Follow-on execution uses 50% deposit upfront and 50% before implementation starts or before the first approved execution milestone.
Full refund applies when preflight rejects the source before substantive work begins.
Once substantive audit work starts, the audit is non-refundable.
No formal SLA exists in v1; Shipward uses the published service promise instead.

Service promise instead of SLA

Intake response within 1 business day.
Paid audit completed within 5 business days for supported repos under size limits.
Estimate issued within 2 business days after the audit.
Funded execution starts within 3 business days.

What is not published here

Shipward does not publish unsupported public brochure prices for the audit or follow-on work at this stage.

Commercial commitments still move through the governed report and estimate workflow after the audit has made the next phase explicit.